From store floor to HQ: Become Client Centric by being Employee Centric
When your strategy meets the store floor, that’s where impact happens. But too often, strategies don’t make it that far as messages get lost, engagement fades, and results fall short. In this 45-minute live webinar, Sarah Palisca, Retail Operations & Communications Strategist, shares how employee centricity closes the gap between HQ strategy and frontline execution, so your teams feel connected, empowered, and ready to perform.
Client centricity
45 minutes
At
Questions and answers
The experts
With over 20 years of global retail experience at brands like Diesel, Gap, and Ralph Lauren, Sarah knows what it takes to make strategy come alive on the store floor. Having worked in both HQ and frontline roles, she bridges the gap between plans and people.
Since early 2025, Tom has led growth in the UK market. With 13+ years in Retail Communication SaaS, he’s worked with brands like Tesco, Asda, H&M, Vans, Michael Kors and the Body Shop. His expertise in task management helps retailers boost efficiency and drive compliance.
